Privacy Policy

1. Information We Collect

When you use MyDoc.Tools, we may collect the following information:

• Account information: name, email address, and profile photo from your Google account
• Uploaded documents: files you submit for translation (processed temporarily)
• Usage data: translation history, word counts, language pairs, and timestamps
• Payment information: processed securely by Stripe; we do not store card details
• Technical data: browser type, IP address, and device information for analytics

2. How We Use Your Information

We use collected information to:

• Provide and improve the translation service
• Process your documents and deliver translated files
• Manage your account, subscription, and word balance
• Communicate service updates and important notices
• Detect and prevent fraud, abuse, or security threats

3. Document Processing

Documents uploaded for translation are processed in memory and are not permanently stored on our servers. Uploaded files are used solely for the purpose of translation and are discarded after the translated document is delivered to you. We do not use your documents to train AI models.

4. Third-Party Services

We use the following third-party services to operate MyDoc.Tools:

• Google Authentication: for secure sign-in
• OpenAI: for AI-powered document translation
• Firebase: for user data and translation history storage
• Stripe: for secure payment processing
• Vercel: for hosting and infrastructure

Each of these providers has their own privacy policy. We recommend reviewing their policies for details on how they handle data.

5. Data Retention

Translation history metadata (file names, language pairs, word counts) is retained in your account for your reference. Uploaded documents are not stored after translation is complete. If you delete your account, we will remove your data within 30 days.

6. Data Security

We implement reasonable technical and organizational measures to protect your data, including encryption in transit (HTTPS), secure authentication, and limited access to personal data. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict processing of your data
• Export your data in a portable format
• Withdraw consent at any time

To exercise these rights, contact us at support@mydoc.tools.

8. Cookies

We use essential cookies for authentication and session management. We do not use third-party tracking cookies for advertising purposes. Your browser settings allow you to control cookie preferences.

9. Children's Privacy

MyDoc.Tools is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at support@mydoc.tools.